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Building instructions for our models divers
You have a model from our house and no more building documents, no problem, of course we will help you!
In order to be able to clearly define the respective model (we have been manufacturing for 35 years), please tell us the exact name of the model, then we can determine the model, generation, version and originality.
An invoice number of the purchased goods would also be helpful.
Models from our production are always delivered with assembly information, building descriptions by means of CD or instructions and installation details.
These are copyrighted by us and may only be used within the sold models/articles.
Of course we have a corresponding customer support for our customers who have purchased a model/article from us!
For this purpose, we only need the above-mentioned data in order to determine the origin of the models without any problems.
Please understand this measure, as we want to and have to protect ourselves against pirate copies of our models.
You can recognise our articles mostly by the laminated/incorporated HYDRO & MARINE company logo. If you do not find this in your boat/article, this model is probably not from our production. Please contact us even if this is the case, as we will have the origin of these pirate copies prosecuted.
Unfortunately, copies with our company logo have already appeared, so this does not count as definitive proof.
Caution is advised with used items, sales in forums or Ebay u. Co., Offerto etc. (!), as these parts are sold as "faultless" but often have previous damage or no longer work in the original performance parameters. Since these goods are mostly excluded from any warranty or exchange, one is virtually buying "blind".
In recent years, we have had to do a lot of processing and consulting work with customers who bought a supposed bargain, often purchased outdated, incorrectly stored models, damaged or warped hulls, installed defective actuators, burnt-out motors, blown batteries, etc., and then ended up incurring more costs than the supposed savings.
We hope to have helped you with this information.
Hydro&Marine Service Team
Scope of delivery:
Building instructions in DE, paper form
Or
CD with photo documents, various accessories (depending on the model version).
You have a model from our house and no more building documents, no problem, of course we will help you!
In order to be able to clearly define the respective model (we have been manufacturing for 35 years), please tell us the exact name of the model, then we can determine the model, generation, version and originality.
An invoice number of the purchased goods would also be helpful.
Models from our production are always delivered with assembly information, building descriptions by means of CD or instructions and installation details.
These are copyrighted by us and may only be used within the sold models/articles.
Of course we have a corresponding customer support for our customers who have purchased a model/article from us!
For this purpose, we only need the above-mentioned data in order to determine the origin of the models without any problems.
Please understand this measure, as we want to and have to protect ourselves against pirate copies of our models.
You can recognise our articles mostly by the laminated/incorporated HYDRO & MARINE company logo. If you do not find this in your boat/article, this model is probably not from our production. Please contact us even if this is the case, as we will have the origin of these pirate copies prosecuted.
Unfortunately, copies with our company logo have already appeared, so this does not count as definitive proof.
Caution is advised with used items, sales in forums or Ebay u. Co., Offerto etc. (!), as these parts are sold as "faultless" but often have previous damage or no longer work in the original performance parameters. Since these goods are mostly excluded from any warranty or exchange, one is virtually buying "blind".
In recent years, we have had to do a lot of processing and consulting work with customers who bought a supposed bargain, often purchased outdated, incorrectly stored models, damaged or warped hulls, installed defective actuators, burnt-out motors, blown batteries, etc., and then ended up incurring more costs than the supposed savings.
We hope to have helped you with this information.
Hydro&Marine Service Team
Scope of delivery:
Building instructions in DE, paper form
Or
CD with photo documents, various accessories (depending on the model version).
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